Shanyan Industrial (Shanghai) Co., Ltd.
Website: https://shanyancompressor.com/
Email: info@shanyancompressor.com
Thank you for your interest in our compressor products and services. Please read the information below to understand our support scope.
Kontakt
For all inquiries, please send an email to: info@shanyancompressor.com. We aim to respond within 2 working days.
You may contact us for:
- Product specification consultation
- Quotation request
- Order and delivery status
- Technical questions about our compressors and spare parts
- After‑sales service and warranty inquiries
- Product return or replacement consultation
What We Do Not Support
- On‑site installation service is not automatically included unless confirmed in your formal contract.
- Free repair caused by improper operation, unauthorized modification, overloading or abnormal working environment is not covered.
- We do not provide support for products purchased from unauthorized resellers.
Before Contacting
To help us assist you faster, please prepare:
- Product model
- Order reference number (if available)
- Detailed description of your question or issue
- Photos or videos if you report product defects
Garantie
Warranty terms vary by product. Exact warranty coverage will be stated in your sales contract or proforma invoice. Warranty does not cover consumable parts, normal wear and tear, misuse, negligence or force majeure damage.
Feedback
We welcome your feedback and suggestions to improve our products and service. All feedback sent to us may be used for internal product improvement without additional compensation.
